Privacy Policy

Medical Hair (“we,” “us,” or “our”) operates this website (the “Website”) and is responsible for the processing of personal information as described in this Privacy Policy. This Policy explains how we collect, use, disclose, and protect information obtained through the Website, online forms, and related communications for users in the United States.

1. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number
• City, state, country
• Information you submit through forms or inquiries

b. Automatically Collected Information

• IP address
• Browser and device information
• Pages visited, time spent, referring URLs
• Cookies and similar tracking technologies

c. Health-Related Information (Pre-Consultation Only)
Information voluntarily submitted for consultation or informational purposes only. Submission of information through this Website does not constitute medical advice, diagnosis, or treatment.

2. How We Use Your Information

We use information to:

• Schedule consultations and respond to inquiries
• Provide information about treatments, services, and educational content
• Send updates or promotional communications, where permitted and with consent
• Improve website functionality, analytics, and user experience
• Comply with applicable legal or regulatory obligations

3. Text Messages and Phone Communications (TCPA)

By providing your phone number, you expressly consent to receive calls and/or text messages from Medical Hair for informational, scheduling, or promotional purposes.

Message and data rates may apply.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP or contacting us.

4. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to understand usage patterns, improve performance, and enhance user experience. You may manage or disable cookies through your browser settings.

5. Sharing of Information

We may share personal information with:

• Service providers supporting our operations (hosting, IT, analytics, marketing, customer support)
• Legal, financial, or professional advisors
• Authorities when required by law
• Successor entities in the event of a merger, acquisition, or asset transfer

We do not sell personal information.

6. HIPAA Disclaimer

Medical Hair is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Information submitted through this Website is not protected health information under HIPAA.

7. California Residents (Conditional Notice)

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable. Any such rights apply only to the extent Medical Hair is subject to those laws. Requests may be submitted to info@medicalhair.com.

8. Children’s Privacy

This Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards. No system is completely secure. If you believe your interaction with us is no longer secure, notify us immediately.

11. Third-Party Links

The Website may contain links to third-party websites or platforms. We are not responsible for their privacy practices.

12. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions. By using the Website, you consent to such transfers.

13. Your Rights

Depending on your location and applicable law, you may request access, correction, deletion, or withdrawal of consent regarding your personal information. Requests should be sent to info@medicalhair.com.

14. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Information

Medical HairEmail: info@medicalhair.com